Pricing & Fees
Are unlimited revisions included during the warranty period?
The warranty is designed to make sure the delivered site matches the agreed project scope, not to provide unlimited new design iterations — the specifics of what's covered are set out in your project agreement and our Terms of Service. If in doubt ...
What happens after the 60-day warranty ends?
Once the 60 days are up, ongoing changes, updates, and troubleshooting move to a paid arrangement — either a monthly Maintenance & Support plan for regular, recurring needs, or ad-hoc Incident Packs if you only need help occasionally. Either option ...
How do I pay for a new website project?
There are a couple of ways to get started and pay for a new website project: Select a Shopify Website Design & Development package directly from our website, add it to your cart, and proceed to checkout to pay for the service online. Chat with Zumi @ ...
Is GST/SST charged on your services?
No — Triforte Solutions is currently excluded from charging SST and GST on our services. If this changes in the future due to updated regulations, we'll reflect it clearly on your quotation or invoice, so you'll always know exactly what you're being ...
Do you offer payment plans for the website design project?
Payment structure for project work (e.g. deposit plus milestone payments) is set out in your project agreement, and specifics can vary by package and scope. Ask about available payment structures during your consultation so it's clear before you ...
Can I get a custom quote for a unique project?
Yes. If your requirements don't neatly fit our standard packages — for example a highly custom feature set or an unusual integration — we can put together a custom quote after understanding your specific needs. Just flag this during your ...
Do prices change based on the number of products in my store?
Yes, potentially — a very large catalog (for example, thousands of SKUs with multiple variants) can affect project scope, upload effort, and therefore pricing compared to a smaller catalog. This is something we'd clarify during your consultation so ...
Do you charge for the free consultation?
No, the initial consultation is completely free and comes with no obligation to purchase anything afterward.
Are there hidden fees I should worry about?
No — we deliberately walk through every likely cost (Shopify subscription, domain, developer accounts, gateway fees) before you commit to a project, precisely so there are no surprises later. If something outside the agreed scope comes up ...
How much does ad-hoc Shopify support cost?
Ad-hoc support starts from RM300 per request through our 1-Incident Pack, with a 6-Incident Pack available at better per-incident value if you expect to need occasional support across the year. This is a good option if you don't want a recurring ...
Is there a one-time fee or ongoing fee for the website design service?
Website design and development is billed as a one-time, project-based fee for the build itself. Ongoing costs only kick in afterward if you choose to continue with a monthly maintenance plan or purchase ad-hoc support (Incident Packs) for future ...
How can I see exact pricing for a Shopify website?
Pricing depends on the package tier and the specific scope of your project (features, integrations, catalog size), so we don't publish a single flat number. The most reliable way to get an accurate quote is to book a free consultation via our ...
Is advertising cost included in your packages?
No, ad spend and ongoing ad management are optional and separate from the website packages. That said, we do include your very first Google Ads and Meta Ads campaign setup at no charge, to help you get initial traffic without an upfront marketing ...
Do payment gateways charge additional fees?
Possibly — some payment gateways charge annual fees, per-transaction fees, or both, and these vary significantly by provider and region. These fees go to the payment gateway itself, not to Triforte Solutions, so we recommend checking the fee schedule ...
What other costs should I budget for besides your service fee?
Beyond your Shopify subscription, common additional costs include Google Developer registration (a one-time USD 25 fee, only if you need it), the Apple Developer Program (USD 99/year, only if applicable to your project), payment gateway annual or ...
Will you help me set up my own Shopify subscription?
Yes — even though you pay for it directly, our team guides you step-by-step through registering your Shopify account, choosing the right plan, and linking your domain, apps, and any developer accounts you need. You're not left to figure out the ...
Why aren't Shopify fees included in your packages?
It comes down to ownership: because your Shopify plan, domain, and apps are subscribed to directly under your own account rather than ours, you retain full control, transparency, and access to everything — pricing, billing history, and admin rights — ...
Does your service package include Shopify subscription fees?
No. Our packages cover our design, development, and support work — they don't include Shopify's own subscription fees, such as the Shopify plan itself, Shopify POS, paid apps, your domain name, or hosting. Those are billed by Shopify (or the ...